Our company name is Spark Outbound, LLC. Our website address is: sparkoutbound.com. The purpose of this document is to inform you how we collect, store and use your personal information as it pertains to using our website.
What personal data we collect and why we collect it
If you fill out a contact form on our website, we store all data you submit with the form. This may include email address, phone number, company name and other information specifically asked in the form. We keep this data so we can respond to your requests and follow up with sales activities based on your requests.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to track visitor behavior on on our website. We use this information to improve the design and performance of our website. This information includes visits, time on our site, pages visited, interactions with forms and 3rd-party elements on our site and other interactions you may have on our site.
Who we share your data with
We share your data with several 3rd-party tools including Google Analytics, Google Ads, Facebook, ActiveCampaign
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We only store your contact information if you have submitted it to us on our site. We will only send you marketing emails if you have agreed to receive these communications from us. We will occasionally need to send system or security-related emails to you even if you have not agreed to receive marketing emails. These system or security-related emails are essential for the function of our site or to inform you of a data breach per the terms of this policy.
How we protect your data
We incorporate Secure Socket Layer(SSL) technology on our site to protect any data you transmit while using our site.
What data breach procedures we have in place
Upon detection of a data breach, we will contact all affected users to inform of the breach and provide our recommendation for any additional steps the user should take.
What third parties we receive data from
We receive data from Google Analytics, Google Ads, Facebook, Active Campaign, Outgrow.co and others.
What automated decision making and/or profiling we do with user data
We use the data we receive to determine interests visitors may have in our products and/or services. We use this data to show tailored advertisements or send specific marketing emails.